भिसा फेसिलितेसन सर्विसेस (भिएफ़एस) ग्लोबल विरुद्ध दुई नेपाली संस्थाहरूले दायर गरेको उजुरीको जवाफमा स्विस सरकारको नेशनल कन्त्याक्त पोइन्ट (National Contact Point – एनसीपी)ले भिएफ़एस ग्लोबललाई काठमाडौंको पर्यटकीय क्षेत्र ठमेलमा रहेको छाया सेन्टरसँगको भाडा करार सम्झौता जिम्मेवारीपूर्वक अन्त्य गर्न सिफारिस गरेको छ।

जुरिकमा मुख्यालय रहेको भिएफ़एस ग्लोबल (VFS Global) विरुद्ध २५ अगस्ट २०२४ मा स्विट्जरल्याण्ड सरकारको आर्थिक मामिला सचिवालय (State Secretariat of Economic Affairs) मातहतको जिम्मेवार व्यापार आचरणको लागि नेशनल कन्त्याक्त पोइन्ट (National Contact Point (NCP) for Responsible Business Conduct) मा उजुरी पेश गरिएको थियो। उजुरीमा भिएफ़एस ग्लोबलले छाया सेन्टरमा आफ्नो संलग्नताको लागि प्रभावकारीरुपमा मानवअधिकारको मुल्यांकन (human rights due diligence) नगरेको र छाया सेन्टरमा निरन्तर कार्यालय सञ्चालन गरी आदिवासी नेवा: समुदायको मानवअधिकारमा नकारात्मक असर पारेकोले जिम्मेवार व्यापार आचरणसम्बन्धि बहुराष्ट्रिय कम्पनिहरूको लागि ओइसीडीका दिशानिर्देशन (OECD Guidelines for Multinational Enterprises on Responsible Business Conduct) को उल्लङ्घन गरेको आरोप लगाइएको थियो।

In response to a complaint filed by two Nepali organizations against Visa Facilitation Services (VFS) Global, the Swiss Government’s National Contact Point has recommended the company to disengage responsibly from its lease agreement with the Chhaya Center business complex in Kathmandu’s tourist district of Thamel.

The complaint (specific instance) against the VFS Global headquartered in Zurich was submitted to the National Contact Point (NCP) for Responsible Business Conduct within the State Secretariat of Economic Affairs of the Government of Switzerland on 25 August 2024. It alleged failures by the VFS Global to conduct effective human rights due diligence for its involvement in the Chhaya Center business complex and associated human rights impacts on the Indigenous Newar community through its continued operations in the complex in violation of the OECD Guidelines for Multinational Enterprises.

In response to a specific instance (complaint) filed with the National Contact Point for Responsible Business Conduct (NCP) of Switzerland under the OECD Guidelines for Multinational Enterprises on Responsible Business Conduct against the Visa Facilitation Services (VFS) Global, the VFS on 9 December has reportedly informed the Swiss NCP in written that it has decided not to extend the lease and to relocate as soon as possible from the premises at the Chhaya Center business complex in Kathmandu’s tourist district of Thamel.

On 25 August 2024, two anonymous Nepalese organisations filed a complaint against Visa Facilitation Services (VFS) Global with the National Contact Point (NCP) for Responsible Business Conduct within the State Secretariat of Economic Affairs of the Government of Switzerland. The complaint concerns the activities of VFS Global in Kathmandu, Nepal, related to its involvement with the Chhaya Center business complex (also known as Chhaya Devi Complex) in violation of the OECD Guidelines for Multinational Enterprises.