Swiss National Contact Point recommends VFS Global to responsibly disengage from Chhaya Center business complex in Kathmandu

July 10, 2025

In response to a complaint filed by two Nepali organizations against Visa Facilitation Services (VFS) Global, the Swiss Government’s National Contact Point has recommended the company to disengage responsibly from its lease agreement with the Chhaya Center business complex in Kathmandu’s tourist district of Thamel.

The complaint (specific instance) against the VFS Global headquartered in Zurich was submitted to the National Contact Point (NCP) for Responsible Business Conduct within the State Secretariat of Economic Affairs of the Government of Switzerland on 25 August 2024. It alleged failures by the VFS Global to conduct effective human rights due diligence for its involvement in the Chhaya Center business complex and associated human rights impacts on the Indigenous Newar community through its continued operations in the complex in violation of the OECD Guidelines for Multinational Enterprises.

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स्विस सरकारद्वारा भिएफ़एस ग्लोबललाई काठमाडौंस्थित छाया सेन्टर व्यापारबाट जिम्मेवारीपूर्वक सर्न सिफारिस

July 10, 2025

भिसा फेसिलितेसन सर्विसेस (भिएफ़एस) ग्लोबल विरुद्ध दुई नेपाली संस्थाहरूले दायर गरेको उजुरीको जवाफमा स्विस सरकारको नेशनल कन्त्याक्त पोइन्ट (National Contact Point – एनसीपी)ले भिएफ़एस ग्लोबललाई काठमाडौंको पर्यटकीय क्षेत्र ठमेलमा रहेको छाया सेन्टरसँगको भाडा करार सम्झौता जिम्मेवारीपूर्वक अन्त्य गर्न सिफारिस गरेको छ।

जुरिकमा मुख्यालय रहेको भिएफ़एस ग्लोबल (VFS Global) विरुद्ध २५ अगस्ट २०२४ मा स्विट्जरल्याण्ड सरकारको आर्थिक मामिला सचिवालय (State Secretariat of Economic Affairs) मातहतको जिम्मेवार व्यापार आचरणको लागि नेशनल कन्त्याक्त पोइन्ट (National Contact Point (NCP) for Responsible Business Conduct) मा उजुरी पेश गरिएको थियो। उजुरीमा भिएफ़एस ग्लोबलले छाया सेन्टरमा आफ्नो संलग्नताको लागि प्रभावकारीरुपमा मानवअधिकारको मुल्यांकन (human rights due diligence) नगरेको र छाया सेन्टरमा निरन्तर कार्यालय सञ्चालन गरी आदिवासी नेवा: समुदायको मानवअधिकारमा नकारात्मक असर पारेकोले जिम्मेवार व्यापार आचरणसम्बन्धि बहुराष्ट्रिय कम्पनिहरूको लागि ओइसीडीका दिशानिर्देशन (OECD Guidelines for Multinational Enterprises on Responsible Business Conduct) को उल्लङ्घन गरेको आरोप लगाइएको थियो।

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जलविद्युत आयोजनाहरुको सन्दर्भमा आदिवासी माझी समुदायको अधिकार सम्बन्धि तालिम पुस्तिका

March 28, 2025

वि.सं. २०८१ चैत १५

जलविद्युत आयोजनाहरुको सन्दर्भमा आदिवासी माझी समुदायको अधिकार विषयक यस तालिम पुस्तिकाले आदिवासी माझी समुदायलाई सशक्त बनाउनको लागि एक बृहत् स्रोतको रुपमा काम गर्ने उद्देश्य लिएको छ । यसले जलविद्युत परियोजनाहरूको प्रभावको सन्दर्भमा समुदायको अधिकारको वकालतको लागि जनचेतना अभिबृद्धि र क्षमता विकासको लागि तत्काल रहेका आवश्यकताहरूलाई सम्बोधन गर्ने लक्ष्य राखेको छ । यो पुस्तिका माझी समुदायका अगुवा, अधिकार प्रतिरक्षक र अन्य मानवअधिकार तथा आदिवासी अधिकार प्रतिरक्षकहरूलाई सुनकोशी–३ र दुधकोशी जलविद्युत आयोजनाहरूको सम्बन्धमा बुझाई वृद्धि, अन्तर्राष्ट्रिय र राष्ट्रिय कानून अन्तर्गत आदिवासी जनजातिको अधिकारको प्राविधिक ज्ञान, व्यवहारिक वकालत, तालिम र जनचेतना अभिबृद्धिका लागि सीप विकासमा सहयोग गर्न तयार पारिएको छ ।

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भिएफ़एस ग्लोबल यथाशक्य छिट्टै छायाँ सेन्टरबाट सर्ने

December 23, 2024

भिसा फेसिलितेसन सर्विसेस (भिएफ़एस) ग्लोबल विरुद्ध स्विट्जरल्याण्ड सरकारसंग गरिएको उजुरीको जवाफमा भिएफ़एसले ९ डिसेम्बरमा स्विस सरकारलाई काठमाडौंको पर्यटकीय क्षेत्र ठमेलमा रहेको छाया सेन्टरमा रहेको आफ्नो कार्यालयको भाडा करार सम्झौता नवीकरण नगर्ने र यथाशक्य छिट्टै छाया सेन्टरको परिसरबाट आफ्नो कार्यलय स्थानान्तरण गर्ने निर्णय गरेको लिखित रूपमा जानकारी गराएको छ।

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VFS Global decides “to relocate from the premises at the Chhaya Center [in Kathmandu] as soon as feasible”

December 23, 2024

In response to a specific instance (complaint) filed with the National Contact Point for Responsible Business Conduct (NCP) of Switzerland under the OECD Guidelines for Multinational Enterprises on Responsible Business Conduct against the Visa Facilitation Services (VFS) Global, the VFS on 9 December has reportedly informed the Swiss NCP in written that it has decided not to extend the lease and to relocate as soon as possible from the premises at the Chhaya Center business complex in Kathmandu’s tourist district of Thamel.

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Displaced and Landless: Endangered Indigenous Bankariya living in the buffer zone of Parsa National Park in Nepal

December 4, 2024

This summary report aims to analyze the human rights challenges of Nepal’s endangered Indigenous Bankariya people, particularly to their lands and forest resources, due to Parsa National Park in the south of the country. Traditionally a nomadic group living in forests, Bankariyas were provided six hectares of leasehold forests, where they currently live in informal settlements. The leasehold forests were later incorporated in the buffer zone of the Parsa National Park. Almost two decades later, Bankariyas now face the same challenge as around 6 million people of 34 districts living in buffer zones of various protected areas of Nepal. They do not have titles to the lands that they have been living on, using or occupying for generations. As a result, they face threats of forced evictions and displacement from their current settlement upon expiry of their lease and in lack of land titles.

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Indigenous Peoples voice concerns on the revised Environmental and Social Framework of the Asian Development Bank

October 31, 2024

“Without strong safeguards, ADB-financed projects will continue to adversely impact Indigenous Peoples lands, livelihoods, and ways of life”

The Indigenous Peoples Advisory Group (IPAG) issued a statement urging the Asian Development Bank (ADB) to strengthen protections for Indigenous Peoples in the recently released revised ADB Environmental and Social Framework, now open for public consultation. Although IPAG welcomed certain improvements, including the integration of Free, Prior, and Informed Consent (FPIC) in certain ADB-financed projects and a separate section on Cultural Heritage, the group argues that the revisions fall short of adequately safeguarding Indigenous Peoples rights.

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Complaint filed against VFS Global regarding its involvement with Chhaya Center in Kathmandu with the Swiss government

August 30, 2024

On 25 August 2024, two anonymous Nepalese organisations filed a complaint against Visa Facilitation Services (VFS) Global with the National Contact Point (NCP) for Responsible Business Conduct within the State Secretariat of Economic Affairs of the Government of Switzerland. The complaint concerns the activities of VFS Global in Kathmandu, Nepal, related to its involvement with the Chhaya Center business complex (also known as Chhaya Devi Complex) in violation of the OECD Guidelines for Multinational Enterprises.

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Improved Cooking Stoves training provided and construction undertaken at Chyaurang village in Makwanpur

June 5, 2024

On 25 May 2024, CEMSOJ provided a training on construction and maintenance of Improved Cooking Stove to Indigenous Tamangs and Chepangs of Chyaurang, Saleni Taar and Sukhel villages of Raksirang rural municipality in remote hills of Makawanpur district in southern Nepal. The Stoves are aimed to particularly benefit Indigenous women of the villages of Ward no. 9 of the rural municipality.

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15-kW Sankhar Khola Micro Hydropower Project set up at Dhirang village in remote hills of southern Nepal

May 28, 2024

On 26 May 2024, CEMSOJ inaugurated a 15-kW Sankhar Khola Micro Hydropower Project at Dhirang village of Raksirang rural municipality in remote hills of Makawanpur district in southern Nepal. The project will bring stable electricity for at least 120 households – all Indigenous Chepangs – from Dhirang, Darang, Garling and other villages in Ward no. 7 of the rural municipality.

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