In response to a complaint filed by two Nepali organizations against Visa Facilitation Services (VFS) Global, the Swiss Government’s National Contact Point has recommended the company to disengage responsibly from its lease agreement with the Chhaya Center business complex in Kathmandu’s tourist district of Thamel.
The complaint (specific instance) against the VFS Global headquartered in Zurich was submitted to the National Contact Point (NCP) for Responsible Business Conduct within the State Secretariat of Economic Affairs of the Government of Switzerland on 25 August 2024. It alleged failures by the VFS Global to conduct effective human rights due diligence for its involvement in the Chhaya Center business complex and associated human rights impacts on the Indigenous Newar community through its continued operations in the complex in violation of the OECD Guidelines for Multinational Enterprises.
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